Infosys BPM Hiring For Voice-Based Customer Support - Freshers Walk-In Drive
Launch Your Career in Customer Support with Infosys BPM - Global Brand, Unlimited Growth!
Overview
Infosys BPM, a global leader in business process management, is conducting a massive walk-in drive for fresh graduates in Bengaluru. With 100+ openings available, this is your golden opportunity to kickstart your career with one of India's most prestigious IT companies. If you have excellent communication skills and a passion for customer service, don't miss this chance!
Vacancy Details
| Position | Customer Support Voice Process |
|---|---|
| Company | Infosys BPM |
| Experience | 0 - 1 Year |
| Location | Bengaluru |
| Openings | 100+ Positions |
| Job Type | Full Time, Permanent |
| Work Mode | 100% Work from Office (WFO) |
Eligibility Criteria
- Any Full-time Graduate (No backlogs accepted)
- Excellent communication skills in English (both written & verbal)
- 0-1 years of experience (Freshers can apply)
- Willingness to work in US time zones (Night Shifts)
- Ready to work in 24x7 rotational shifts
- Commitment to 100% Work from Office (No Hybrid option)
- Ability to complete client-specific training
- Preferred: Basic understanding of customer support or any relevant certification
Job Responsibilities
- Provide first-level resolution and empathetic customer care
- Handle objections, build rapport, and ensure smooth resolutions
- Stay updated on product information and support tools
- Log tickets, track cases, and ensure timely follow-up
- Maintain high customer satisfaction scores
- Adhere to quality standards and process guidelines
Why Join Infosys BPM?
- Work with a globally recognized brand
- Extensive training & upskilling programs
- Fast-track career growth in tech support or customer success
- Dynamic, inclusive, and team-oriented work culture
- Competitive salary package with benefits
- International exposure and learning opportunities
Walk-In Interview Details
| Dates | 29th October 2025 & 31st October 2025 |
|---|---|
| Time | 10:00 AM to 2:00 PM |
| Venue | Infosys BPM Hiring Center 785, GROUND FLOOR, AXIS SAI JYOTI 100 Feet Ring Road, 15th Cross Rd, SARAKKI 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078 Land Mark: Sindhoora Convention Center |
| Contact | TA Team |
Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
- 10th & 12th Marksheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Note: Laptops & cameras are not permitted due to security restrictions. Government ID is mandatory for entry into the campus.
Important Links
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| Telegram Channel | Join We Got Jobs | Get instant job alerts |
| Telegram Channel | Join Search Jobs 4 | Daily job updates |
| Telegram Channel | Join Loot Alerts | Amazon deals & discounts |
| WhatsApp Group | Join WhatsApp Group | Job alerts on WhatsApp |
| WhatsApp Channel | Join WhatsApp Channel | Direct updates channel |